Privacy Policy for WellBridge Health

Last Updated: June 19, 2025

Note: This privacy policy explains how WellBridge Health collects, uses, and protects your health information in compliance with applicable laws including HIPAA.

1. Introduction

WellBridge Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare application and related services (collectively, the "Service"). Please read this policy carefully. If you do not agree with the terms, please do not access or use the Service.

2. Information We Collect

2.1 Personal Health Information

Medical history and current health conditions
Medication and treatment information
Vital signs and health metrics you input or that are collected through connected devices
Health insurance information
Physician and healthcare provider details
Lab results and diagnostic reports
Treatment plans and progress notes

2.2 Personal Identification Information

Name, date of birth, gender
Contact information (email, phone number, address)
Demographic information
Emergency contact details
User credentials (username, password)

2.3 Technical and Usage Data

Device information
Device information (model, operating system)
IP address and browser type
Usage patterns and app interactions
Cookies and similar tracking technologies

3. How We Collect Information

Directly from you: When you register, input health data, or communicate with us
From healthcare providers: With your consent, we may receive information from your doctors or hospitals
Automatically: Through app usage and connected devices
From third parties: Such as health plans or pharmacies with your authorization

4. How We Use Your Information

We use your information to:

Provide personalized health services and recommendations
Facilitate communication with healthcare providers
Improve our services and develop new features
Comply with legal obligations and healthcare regulations
Conduct research and analysis (de-identified data only)
Send important notices and health reminders
Secure and authenticate your account

5. Information Sharing and Disclosure

5.1 With Healthcare Providers

We may share your health information with your doctors, hospitals, or other healthcare providers involved in your care, but only with your explicit consent.

5.2 For Legal Requirements

We may disclose information when required by law, such as:

Public health reporting
Legal proceedings
Law enforcement requests
To prevent serious harm

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred, with appropriate privacy protections.

5.4 Service Providers

We may share information with vendors who help operate our services under strict confidentiality agreements.

6. Data Security

We implement robust security measures including:

Encryption of data in transit and at rest
Secure authentication protocols
Regular security audits
Access controls and employee training
Compliance with HIPAA security standards

7. Your Rights and Choices

Access and receive a copy of your health data
Request corrections to inaccurate information
Request restrictions on certain uses/disclosures
Receive an accounting of disclosures
Request deletion of your data (subject to legal requirements)
Opt-out of certain communications
Withdraw consent for future data sharing

8. Data Retention

We retain your personal health information as required by law (typically 6 years after your last use of the service or as required by state regulations), unless you request deletion where permitted.

9. Children's Privacy

Our service is not intended for children under 13. For users aged 13-18, we require parental consent for collection of health information.

10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes through the app or via email. Your continued use after changes constitutes acceptance.

11. Contact Us

If you have questions about this policy or your privacy rights, please contact our Privacy Officer:

WellBridge Health Privacy Officer
Email: privacy@wellbridgehealth.in
Phone: +91-9769761782
Address: Mumbai, Maharashtra, India

Notice: This privacy policy does not create any contractual or legal rights beyond what is required by applicable law. By using WellBridge Health, you acknowledge you have read and understood this policy.